Page 44 - Cemair SkyNews Aug/Sep 2017
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JUST FOR FUN                                                                                                                                                                  CEMAIR NEWS


       Enter the words/phrases into the crisscross grids across and down,                                                     KIDS CORNER

        one letter per square, ignoring spaces.  One member of each pair                                                                                                                                             *Letters may be subject to slight editing.
       Enter the words/phrases into the crisscross grids across and down,                                                                                                                          LETTERS TO
                  will go in the TOP grid, the other in the BOTTOM grid.
           CRISS OR CROSS
        one letter per square, ignoring spaces.  One member of each pair                                                       Constellation templates
                  will go in the TOP grid, the other in the BOTTOM grid.
           Enter the words/phrases into the crisscross grids across and down, one letter per square, ignoring spaces.                                                                                         CEMAIR
           One member of each pair will go in the TOP grid, the other in the BOTTOM grid.
                                 TO P                                                                                                                                                      We enjoy receiving your special
                                                                            ACID or BASE                                                                                                        CemAir stories! Please keep

                                 TO P                                ACID or BASE                                                                                                                              sharing the love...
                                                                            ANGEL or DEMON
                                                                            ACID or BASE
                                                                            BOTTOM or TOP
                                                                     ANGEL or DEMON
                                                                            ANGEL or DEMON
                                                                            BOXERS or BRIEFS
                                                                     BOTTOM or TOP
                                                                            BOTTOM or TOP
                                                                            BY HOOK or BY CROOK
                                                                     BOXERS or BRIEFS                                                                                                 Hi Miles,
                                                                            BOXERS or BRIEFS
                                                                                                                                                                                      It was my first time today flying CemAir to Bloem from Jhb on the 6.30 flight
                                                                            COKE or PEPSI
                                                                     BY HOOK or BY CROOK                                                                                              and I thoroughly enjoyed it! Marcel, Nicole and the crew were all friendly and
                                                                                                                                                                                      courteous. There was a vegetarian breakfast even though my travel agent didn't
                                                                            BY HOOK or BY CROOK
                                                                            DOUBLE or NOTHING
                                                                     COKE or PEPSI                                                                                                    put through a request. Plus, you support waste reduction at source by providing
                                                                                                                                                                                      real cutlery, a porcelain plate, glass and no un-recyclable materials. Well done
                                                                            COKE or PEPSI
                                                                                                                                                                                      and keep it up!
                                                                            FEAST or FAMINE
                                                                                                                                                                                         Please convey thanks to your committed team for excellent customer
                                                                     DOUBLE or NOTHING                                                                                                  service.
                                                                            DOUBLE or NOTHING
                                                                                                                                                                                         See you on board again!
                                                                            FORGIVE or FORGET
                                                                     FEAST or FAMINE                                                                                                    Regards,
                                                                            FEAST or FAMINE
                                                                            GET RICH or DIE TRYING
                                                                     FORGIVE or FORGET                                                                                                Abdul Bhol - Head: Engineering & Sustainability for Coca Cola Beverages SA.
                                                                            FORGIVE or FORGET
                                                                            HALF EMPTY or HALF FULL
                                                                     GET RICH or DIE TRYING                                                                                           Hello,
                                                                            GET RICH or DIE TRYING
                                                                            LEADER or FOLLOWER
                                                                     HALF EMPTY or HALF FULL                                                                                          Last Wednesday, 5th July, my husband and I flew from Margate to OR Tambo
                                                                            HALF EMPTY or HALF FULL
                                                                                                                                                                                      on flight 5Z0601.  On arrival one of our cases was missing. The problem was
                                                                            LEFT or RIGHT
                                                                     LEADER or FOLLOWER                                                                                               that my husband's heart and diabetic meds were in the missing case. We
                                                                                                                                                                                      were taken to the CemAir office where Cecelia put the search into motion,
                                                                            LEADER or FOLLOWER
                                                                            LIBERTY or DEATH
                                                                     LEFT or RIGHT                                                                                                    promising to deliver the case when found. We were continuously updated
                                                                                                                                                                                      on the progress of the search. Daniel and Donna arrived with a bag that had
                                                                            LEFT or RIGHT
                                                                                                                                                                                      been left on the carousel thinking that it could be ours. At that point I felt
                                                                            MORE or LESS
                                                                     LIBERTY or DEATH                                                                                                 that someone had taken our case by accident even though it didn't resemble
                                                                                                                                                                                      the bag. Daniel said he would try to track the owner through the ticket on
                                                                            LIBERTY or DEATH
                                                                            NATURE or NURTURE
                                                                     MORE or LESS                                                                                                     the bag. The following morning we were contacted with the good news that
                                                                                                                                                                                      a lady from Pretoria had taken our case and would deliver it to hangar six,
                                                                            MORE or LESS
                                                                                                                                                                                      where we could collect it. Our grateful thanks to Cecelia, Daniel, Donna,
                                                                            NAUGHTY or NICE
                                                                     NATURE or NURTURE                                         SUDOKU                                                 Charney and the gentleman from Ops. Amazing service.
                                                                            NATURE or NURTURE
                                                                            ONE WAY or ANOTHER
                                                                     NAUGHTY or NICE                                                                                                  Brenda Bell-Roberts
                                                                            NAUGHTY or NICE
                                                                            PAPER or PLASTIC
                                                                     ONE WAY or ANOTHER                                                                                               Dear Sir/Madam,
                                                                            ONE WAY or ANOTHER
                                                                            PUBLISH or PERISH
                                                                     PAPER or PLASTIC                                                                                                 I would like to bring attention to the excellent service that I received from
                                                                                                                                                                                      your crew.
                                                                            PAPER or PLASTIC
                                                                                                                                                                                         They went truly beyond their duty to help me in a situation. I flew back
                                                                            RAIN or SHINE
                                                                     PUBLISH or PERISH                                                                                                  from Sishen Airport on the 6th of July 2017. When I arrived at OR Tambo, I
                                                                            PUBLISH or PERISH
                                                                                                                                                                                      had a frantic call from the car hire agent. They did not receive my keys. That
                                                                            REPUBLICAN or DEMOCRAT
                                                                     RAIN or SHINE                                                                                                    is when I realised I still had the car keys on me.
                                                                            RAIN or SHINE

                                                                                                                                                                                         We tried to courier the keys back the following day, but were told the
                                                                            RISE or FALL
                                                                     REPUBLICAN or DEMOCRAT                                                                                           courier company could not commit to the following day delivery as it could
                                                                                                                                                                                      take 2-3 days for the parcel to arrive in Sishen. In the meantime, I was being
                                                                            REPUBLICAN or DEMOCRAT
                                                                                                                                                                                      charged car hire as if I was still using the vehicle.
                                                                            SOONER or LATER
                                                                                                                                                                                         I then called the Customer service number of CemAir and explained
                                                                     RISE or FALL                                                                                                       my situation. They advised me to have the keys at the airport early the next
                                                                            RISE or FALL
                                                                            THE CHICKEN or THE EGG
          BOTTO M                                                    SOONER or LATER                                                                                                  morning. One of the ground staff will then ask the pilots if they are willing
                                                                                                                                                                                      to take the keys to the car hire company. They agreed and the keys arrived
                                                                            SOONER or LATER
                                                                                                                                                                                      safely at the car hire company.
                                                                            THE LADY or THE TIGER
                                                                                                                                                                                         Thank you to all that were involved in assisting me, especially the
                                                                     THE CHICKEN or THE EGG                                                                                             pilot and co-pilot on the Johannesburg to Sishen route. I appreciate the
          BOTTO M                                                           THE CHICKEN or THE EGG                                                                                    willingness and helpful manner that everyone showed.
                                                                            TO BE or NOT TO BE
                                                                     THE LADY or THE TIGER                                                                                              make them come back again and again.
                                                                                                                                                                                         It is this type of service that stays in the mind of the customer and will
                                                                            THE LADY or THE TIGER
                                                                            TRICK or TREAT
                                                                     TO BE or NOT TO BE                                                                                                  Your slogan rings true, you are “South Africa’s most personal airline”.
                                                                            TO BE or NOT TO BE
                                                                     TRICK or TREAT                                                                                                   Yours sincerely,
                                                                                                                                                                                      Christo Croeser - Director and Structural Engineer - Croeser Structutal
                                                                            TRICK or TREAT                                                                                            Engineering (Pty) Ltd.
         44 | AUGUST / SEPTEMBER 2017 CEMAIR SKYNEWS                                                                                                                                              CEMAIR SKYNEWS AUGUST / SEPTEMBER 2017 | 45
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