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Claim Your Missing SKYREWARDS Miles

Missing Miles Claim Form

In order to ensure that your SKYREWARDS miles are automatically added to your account after every flight you must ensure that your SKYREWARDS number is in the reservation record before you travel to the airport. However, you may use this form to claim for missing miles on flights taken within the past 60 days. If you have a question please e-mail

Please note: we unfortunately are not able to load Air Miles where flights have been purchased via the Discovery platform, as Discovery already provides an incentive rate to the traveller.

Your Information:

Full Family Name (same as on the ticket) *
Email *
Contact Number *

Flight Information:

Mileage claims for flight dates before 26 March 2024 cannot be processed.

Date * Airline Booking Ref * Booking Class From * To *
Add new flight
* = mandatory information
  • You may only claim for flights taken by you personally.
  • The Family Name in the reservation must be identical to the name on your SKYREWARDS card.
  • It will take up to one week before missing miles are added to your account.
Submit Form