Kathu (Sishen) Terms and Conditions
PLEASE NOTE THAT THE FLIGHT TO SISHEN IS SUBJECT TO THE NECESSARY CLEARANCES BEING OBTAINED, TO LAND AT SISHEN AIRFIELD.
Bookings
Bookings can be made online or by e-mail by sending a booking request to tickets@cemair.co.za. The following information is required to place a booking:
An Administration fee of R250.00 will be charged for bookings made through the Reservations Office
Payment policy
Payment is required within 3 days of a booking being made, should travel be in advance of 3 days from placing the booking
Immediate payment is required should travel be within 3 days of booking
Once a Tax Invoice has been issued a booking is considered confirmed and full payment of invoice required. Penalties will apply for cancellations and changes
No Refunds
Tickets are not refundable. The credit can be retained for utilization by any other employee of the same company to travel.
Change Fees and Cancellation Fees
For Change Fees and Cancellation Fees, please refer to the Terms and Conditions on your ticket, or call our Reservations Office
A "No Show" penalty of 100% applies - Tickets will be forfeited in the event that a passenger does not show up for a flight
Departure Information
Departures from OR Tambo International Airport
Flights from OR Tambo International airport depart from domestic departures, Terminal B, counter numbers B141-B145. Please consult the display boards for any last minute changes.
Late arrivals cannot unfortunately be accommodated. Passengers are advised to read the information provided on travel documentation.
Departures from Kathu (Sishen) Airport
Check-ins for the flights from Kathu (Sishen) are facilitated by the crew at the airfield. Aircraft doors will close 20 minutes prior to departure.
Late arrivals cannot unfortunately be accommodated. Passengers are advised to read the information provided on travel documentation.
Luggage Allowance
Luggage is limited to 12kg per passenger.
The operator reserves the right to refuse the transport of luggage which exceeds these limitations or which does not comply with regulatory guidelines.
It is prohibited to take any hazardous items such as, knives, guns, scissors or anything else that could pose a danger to safety, on board our aircraft.
In the interest of safety the aforementioned limitations will be strictly adhered to.
General Terms
Enquiries
Should you have any difficulty at the airport please contact 0861 CEMAIR (0861 236 247) or +27 11 390 1110