Fly with CemAir to Bloemfontein, Bloem, Bfn, Margate, Plettenberg Bay, Cape Town, OR Tambo, Johannesburg

Call Centre: 0861 CemAir
0861 236247

International: +27 87 138 5203

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Kathu (Sishen) Terms and Conditions



Bookings can be made online or by e-mail by sending a booking request to The following information is required to place a booking:

  • Full passenger name as per RSA Identity Document or Passport
  • RSA ID number or Passport number
  • Mobile number (including international dialling code if outside South Africa)

An Administration fee of R250.00 will be charged for bookings made through the Reservations Office

Payment policy

Payment is required within 3 days of a booking being made, should travel be in advance of 3 days from placing the booking

Immediate payment is required should travel be within 3 days of booking

Once a Tax Invoice has been issued a booking is considered confirmed and full payment of invoice required. Penalties will apply for cancellations and changes

No Refunds

Tickets are not refundable. The credit can be retained for utilization by any other employee of the same company to travel.

Change Fees and Cancellation Fees

For Change Fees and Cancellation Fees, please refer to the Terms and Conditions on your ticket, or call our Reservations Office

A "No Show" penalty of 100% applies - Tickets will be forfeited in the event that a passenger does not show up for a flight

Departure Information

Departures from OR Tambo International Airport

Flights from OR Tambo International airport depart from domestic departures, Terminal B, counter numbers B141-B145. Please consult the display boards for any last minute changes.

Late arrivals cannot unfortunately be accommodated. Passengers are advised to read the information provided on travel documentation.

Departures from Kathu (Sishen) Airport

Check-ins for the flights from Kathu (Sishen) are facilitated by the crew at the airfield. Aircraft doors will close 20 minutes prior to departure.

Late arrivals cannot unfortunately be accommodated. Passengers are advised to read the information provided on travel documentation.


Luggage Allowance

Luggage is limited to 12kg per passenger.

The operator reserves the right to refuse the transport of luggage which exceeds these limitations or which does not comply with regulatory guidelines.

It is prohibited to take any hazardous items such as, knives, guns, scissors or anything else that could pose a danger to safety, on board our aircraft.

In the interest of safety the aforementioned limitations will be strictly adhered to.

General Terms

  • It is the shared responsibility of the booking agent and passenger to ensure that directions to the point of departure, location of check-in counter(s), regulations pertaining to luggage and other matters relevant to the flight, are obtained and, if necessary, distributed timeously
  • Departure and arrival times cannot be guaranteed; in the event of unforeseen circumstances or unfavourable weather conditions either at the point of departure or at the intended destination, the sole discretion of the captain in command will apply
  • It is recommended that passengers allow at least two hours transit time if required to board a connecting flight


Should you have any difficulty at the airport please contact 0861 CEMAIR (0861 236  247) or +27 11 390 1110